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Episode 23: Gloria Roheim McRae – Playing with the possibilities

I had the pleasure of meeting Gloria and her husband Ricardo at the Starting Point Entrepreneurship Conference at Saint Mary's University in Halifax this February  Gloria is a remarkable young woman who has done all of... [...]

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Episode 5: The power of the podcast

As I continue to share my podcast with the world I am realizing that I am in fact not the last person on the planet to discover them  I thought I would take the time to talk a little about the value that I see in... [...]

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Episode 3: Take my money please!

One of the things that I look for on a daily basis when I interact with other businesses is how they run their sales process and how it makes me feel as a customer   I had an interesting experience this summer that... [...]

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Episode 1: Connecting the Dots

If you have followed me on social media at all you know that I love to share  I love to share my experiences and more importantly I love to share my learning moments  I find that sharing really helps me solidify the... [...]

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Telus: Customer Service via Twitter?

So late last year my wife convinced me that we needed PVR anywhere Yes, that is right, PVR Anywhere Our Shaw system with one PVR just wasn't cutting it I mean really, what if we want to watch a show in the basement or... [...]

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Are you a salesperson?

Do you view yourself as a salesperson I would suggest you probably should Let's start with the definition of sales The exchange of a good or service for money; the action of selling something If you earn a living in... [...]

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Relationship Marketing Revisited

Recently, Chris Smith from Inman Next published a blog post entitled "Real Estate is no longer a Relationship Business"  While I agree with the sentiment, I completely disagree with the title and what it implies First... [...]

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Providing “Value”, Part 3

In my last couple of posts I talked about some of the ways that I have observed people "provide value" in interesting or unique ways In this post I wanted to share a story of one of the ways my team found to 'provide... [...]

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“VALUE” COMES IN MANY SHAPES AND SIZES: PART 2

In my last post Part 1 of this topic I talked about the challenges of providing value via social media or otherwise to attract prospective clients or referral sources In this post I am going to continue with that same... [...]

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“Value” comes in many shapes and sizes: Part 1

One of the things you will often hear from the marketing gurus out there is the constant talk about 'value' The concept is that you can't just be spewing product information and pushing your message out to the masses... [...]

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Some folks get it… and some they don’t

So since I started getting on this social media bandwagon, I've been really paying attention to how companies interact with the public  Especially on Twitter I have run into a few different experiences that I thought I... [...]

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Video: Relationship based selling in a Digital World

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The Power of Social Media

About a month ago I was asked to come do a presentation at a lunch and learn in a fairly casual setting I discussed a few subjects with the organizer and we settled on what I would entitle "Relationship based selling in... [...]

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Lessons from Twitter on Accountability and Transparency

You will hear all kinds of words used to describe how to interact on social media You will hear about authenticity, you will hear about engagement  The two most powerful words when it comes to social media and... [...]

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