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Podcast: Connecting The Dots

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Episode 19: Heather Cole: Diabetes, Ultra Marathons and Ironman Oh My!

This episode is a little bit different than the usual business interviews I do  This week I have the privilege of interviewing an inspiring young woman who I recently met through my triathlon club  Heather Cole is one... [...]

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Episode 18: Cold calling is dead, Long live the cold call

As we head into the new year and start thinking about the things that we want to accomplish in 2015, I thought I'd share an experience that presented it self to me all wrapped up with a pretty bow on it -yes, just like... [...]

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Episode 17: Mark Kerzner: Relationships, Outputs and Getting it Done

This week I have the pleasure of having a conversation with Mark Kerzner, the President and COO of TMG The Mortgage Group  This was a really great interview for me as I have just recently gotten to know Mark a lot... [...]

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Episode 16: Brendan Calder; Mentor, Leader, Manager extraordinaire

Brendan Calder is a man who many cite as a mentor  He has probably helped produce more leaders in the mortgage industry then anyone  It is my pleasure to spend an hour talking leadership and management with Brendan... [...]

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Episode 15: Conversation with Andy Charles, CEO Canada Guaranty Mortgage Insurance

Andy is the President and CEO of Canada Guaranty Mortgage Insurance  He has a vast array of experience in the mortgage business  He helped introduce the concept of variable compensation mortgage origination to the big... [...]

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Episode 14: Conversation with Yousry Bissada: 25 Years of Leadership

Yousry is currently the President and CEO of Kanetix, the leading provider of online insurance marketplace  He has served on numerous boards and been Chairman of several  After holding senior executive roles with two... [...]

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Episode 13: Setting Customer Expectations

Conventional marketing wisdom would suggest that you want to meet or exceed customer expectations if you want to have happy customers This is fairly common sense The problem that we sometimes run into is that many times... [...]

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Episode 12: Boris Bozic on Effective Leadership

Boris Bozic is a 25 year veteran of the mortgage business and has seen what it is like to be a feet on the street broker as well as holding senior positions at one of Canada's largest financial institutions  Boris went... [...]

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Episode 11: Conversation with Dan Putnam

Dan Putnam is a true industry leader that has seen a variety of the different sides of the mortgage business  Dan has advanced through a number of different leadership roles and has experience ranging from brokering,... [...]

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Episode 10: Lessons from one of the top 100 most powerful women in Canada

Very pleased to bring you this interview with Kathy  She does a wonderful job of sharing her passions, practices and philosophies  You will find links to some of the things we discuss under her bio below  Please let... [...]

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Episode 9: Embrace the Suck!

"The difference between a good race and a bad race is how you manage the (inevitable) pain" Chris "Macca" McCormack on triathlon In 2013 I completed my first Iron Distance triathlon  In the lead up, and training to... [...]

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Episode 8: Hali Strandlund – Born to lead

Hali Strandlund is the Senior Vice President Residential Mortgages and Broker Relations at Fisgard Capital Corporation  Hali says she was born into the business and she is not kidding  Hali is a leader at Fisgard, she... [...]

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